*{margin:0;padding:0;box-sizing:border-box;-webkit-text-size-adjust:100%}
body{font-family:-apple-system,BlinkMacSystemFont,"PingFang SC","Helvetica Neue",sans-serif;font-size:14px;color:#333;background:#f5f5f5;height:100vh;height:100dvh;overflow:hidden}
.page{display:none;height:100%;overflow-y:auto;-webkit-overflow-scrolling:touch}.page.active{display:flex;flex-direction:column}

/* Login - full screen centered */
.login-page{display:flex;min-height:100vh;min-height:100dvh;align-items:center;justify-content:center;background:linear-gradient(135deg,#C41E1E 0%,#8B0000 100%);padding:40px 24px}
.login-box{width:100%;max-width:320px;text-align:center;color:#fff}
.login-icon{width:72px;height:72px;border-radius:18px;background:#fff;margin:0 auto 24px;display:flex;align-items:center;justify-content:center;font-size:36px;color:#C41E1E;box-shadow:0 4px 20px rgba(0,0,0,0.2)}
.login-title{font-size:28px;font-weight:700;letter-spacing:4px;margin-bottom:8px}
.login-sub{font-size:14px;opacity:.85;margin-bottom:40px}
.login-btn{width:100%;padding:15px;background:#fff;color:#C41E1E;border:none;border-radius:25px;font-size:17px;font-weight:600;cursor:pointer;box-shadow:0 4px 15px rgba(0,0,0,0.15);transition:opacity .2s}
.login-btn:active{opacity:.85}
.login-btn:disabled{opacity:.5}
.login-agree{font-size:12px;color:rgba(255,255,255,0.55);margin-top:24px}

/* Main Menu */
.menu-header{background:linear-gradient(135deg,#C41E1E 0%,#8B0000 100%);padding:24px 20px 16px;color:#fff}
.menu-header h2{font-size:16px;font-weight:500;margin-bottom:2px}
.menu-header p{font-size:12px;opacity:.7;margin-bottom:0}
.menu-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:0 16px;margin:0 0 16px}
.menu-item{background:#fff;border-radius:12px;padding:18px 10px;text-align:center;box-shadow:0 1px 6px rgba(0,0,0,0.06);cursor:pointer;transition:transform .12s}
.menu-item:active{transform:scale(0.96)}
.menu-icon{font-size:26px;margin-bottom:6px}
.menu-label{font-size:14px;font-weight:500;color:#333}
.menu-desc{font-size:11px;color:#999;margin-top:4px}

/* Top bar */
.topbar{display:flex;align-items:center;padding:12px 16px;padding-top:calc(12px + env(safe-area-inset-top,0px));background:#C41E1E;color:#fff;flex-shrink:0}
.topbar .back{font-size:18px;cursor:pointer;padding:6px 10px 6px 0;background:none;border:none;color:#fff;min-width:40px;min-height:40px;display:flex;align-items:center}
.topbar h3{font-size:17px;font-weight:500;flex:1;text-align:center;letter-spacing:1px}

/* Content pages */
.page-body{padding:16px;padding-bottom:calc(16px + env(safe-area-inset-bottom,0px));flex:1;overflow-y:auto}

/* Notice box */
.notice-box{background:#fff8e1;border:1px solid #ffe082;border-radius:10px;padding:14px;margin-bottom:16px;font-size:13px;line-height:1.8;color:#795548;max-height:40vh;overflow-y:auto;-webkit-overflow-scrolling:touch}
.notice-box h4{color:#e65100;margin-bottom:8px;font-size:14px}
.notice-box p{margin-bottom:6px}
.notice-countdown{display:flex;align-items:center;justify-content:space-between;padding:12px 0;margin-top:8px;border-top:1px dashed #ffe082}
.countdown-text{font-size:14px;color:#e65100}
.countdown-num{font-size:20px;font-weight:700;color:#C41E1E}
.next-btn{width:100%;padding:14px;border:none;border-radius:10px;font-size:16px;font-weight:600;letter-spacing:2px;cursor:pointer;margin-top:12px;transition:all .2s}
.next-btn:disabled{background:#ccc;color:#999;cursor:not-allowed}
.next-btn:not(:disabled){background:linear-gradient(135deg,#C41E1E,#8B0000);color:#fff}

/* SMS dialog - full screen mobile friendly */
.sms-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(0,0,0,0.5);display:flex;align-items:center;justify-content:center;z-index:999;padding:24px}
.sms-dialog{background:#fff;border-radius:16px;padding:32px 24px 24px;width:100%;max-width:340px;text-align:center}
.sms-dialog h3{font-size:18px;margin-bottom:6px}
.sms-dialog p{font-size:13px;color:#999;margin-bottom:16px}
.sms-phone{font-size:15px;font-weight:600;color:#C41E1E;margin-bottom:16px}
.sms-input{display:flex;gap:8px;justify-content:center;margin-bottom:20px}
.sms-input input{width:46px;height:50px;text-align:center;font-size:22px;font-weight:600;border:1.5px solid #ddd;border-radius:10px;outline:none;caret-color:#C41E1E}
.sms-input input:focus{border-color:#C41E1E;box-shadow:0 0 0 2px rgba(196,30,30,0.1)}
.sms-getcode{padding:10px 24px;border:none;border-radius:10px;font-size:14px;cursor:pointer;background:#C41E1E;color:#fff;margin-bottom:8px}
.sms-getcode:disabled{background:#ccc}
.sms-confirm{width:100%;padding:14px;background:linear-gradient(135deg,#C41E1E,#8B0000);color:#fff;border:none;border-radius:10px;font-size:16px;font-weight:600;cursor:pointer;margin-top:4px}
.sms-confirm:disabled{background:#ccc;cursor:not-allowed}

/* Report form - mobile optimized */
.form-section-title{font-size:15px;font-weight:600;color:#333;padding:8px 0;margin:4px 0 14px;border-bottom:2px solid #C41E1E}
.form-group{margin-bottom:14px}
.form-label{display:block;font-size:14px;font-weight:500;margin-bottom:6px;color:#444}
.form-label.req::after{content:" *";color:#C41E1E;font-weight:700}
.form-input,.form-textarea,select.form-input{width:100%;padding:13px 14px;border:1.5px solid #e0e0e0;border-radius:10px;font-size:15px;outline:none;font-family:inherit;background:#fff;-webkit-appearance:none;transition:border-color .2s}
.form-input:focus,.form-textarea:focus,select.form-input:focus{border-color:#C41E1E;box-shadow:0 0 0 2px rgba(196,30,30,0.06)}
.form-textarea{min-height:110px;resize:none;line-height:1.5}
select.form-input{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23999' d='M6 8L1 3h10z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;padding-right:36px}
.sub-btn{width:100%;padding:15px;background:linear-gradient(135deg,#C41E1E,#8B0000);color:#fff;border:none;border-radius:10px;font-size:16px;font-weight:600;letter-spacing:3px;cursor:pointer;margin-top:16px;margin-bottom:24px;transition:opacity .2s}
.sub-btn:active{opacity:.85}

/* Upload section */
.upload-grid{display:flex;flex-wrap:wrap;gap:10px;margin-top:8px}
.upload-item{width:80px;height:80px;border:1.5px dashed #d0d0d0;border-radius:10px;display:flex;flex-direction:column;align-items:center;justify-content:center;cursor:pointer;font-size:12px;color:#999;background:#fafafa;transition:border-color .2s}
.upload-item:active{border-color:#C41E1E}
.upload-item .icon{font-size:26px;margin-bottom:4px}
.preview-item{width:80px;height:80px;border-radius:10px;overflow:hidden;position:relative;border:1px solid #eee}
.preview-item img{width:100%;height:100%;object-fit:cover}
.preview-item .del{position:absolute;top:-3px;right:-3px;width:20px;height:20px;border-radius:50%;background:#C41E1E;color:#fff;border:none;font-size:11px;cursor:pointer;line-height:20px;text-align:center;box-shadow:0 1px 3px rgba(0,0,0,0.2)}

/* Profile tabs - mobile */
.tab-bar{display:flex;background:#fff;border-radius:10px;overflow:hidden;margin-bottom:16px;border:1px solid #e8e8e8}
.tab-item{flex:1;padding:12px 4px;text-align:center;font-size:13px;cursor:pointer;color:#999;border-right:1px solid #e8e8e8;transition:all .2s}
.tab-item:last-child{border-right:none}
.tab-item.active{background:#C41E1E;color:#fff;font-weight:500}

/* Report cards */
.report-card{background:#fff;border-radius:10px;padding:14px;margin-bottom:10px;box-shadow:0 1px 4px rgba(0,0,0,0.06)}
.report-card .r-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.report-card .r-no{font-size:12px;color:#999}
.report-card .r-desc{font-size:14px;margin-bottom:6px;line-height:1.5}
.report-card .r-meta{font-size:12px;color:#999}
.status-badge{padding:3px 10px;border-radius:12px;font-size:11px;font-weight:500;white-space:nowrap}
.s-pending{background:#fff3cd;color:#856404}
.s-investigating{background:#cce5ff;color:#004085}
.s-completed{background:#d4edda;color:#155724}
.s-assigned{background:#f9f0ff;color:#722ed1}

/* Empty state */
.empty-state{padding:60px 20px;text-align:center;color:#999;font-size:14px}

/* Notifications */
.notif-item{display:flex;gap:12px;padding:16px;background:#fff;border-radius:10px;margin-bottom:8px;box-shadow:0 1px 4px rgba(0,0,0,0.04)}
.notif-dot{width:10px;height:10px;border-radius:50%;background:#C41E1E;margin-top:5px;flex-shrink:0}
.notif-dot.read{background:#ddd}
.notif-title{font-size:14px;font-weight:500;margin-bottom:4px}
.notif-time{font-size:12px;color:#999}
.notif-body{flex:1}

/* Success dialog - mobile */
.success-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(0,0,0,0.5);display:flex;align-items:center;justify-content:center;z-index:999;padding:24px}
.success-dialog{background:#fff;border-radius:16px;padding:36px 24px 28px;width:100%;max-width:320px;text-align:center}
.success-icon{width:60px;height:60px;border-radius:50%;background:#d4edda;color:#28a745;font-size:30px;line-height:60px;margin:0 auto 14px}
.success-dialog h3{font-size:18px;margin-bottom:8px;color:#333}
.success-dialog .rep-no{font-size:18px;font-weight:700;color:#C41E1E;margin:10px 0;letter-spacing:2px}
.success-dialog p{font-size:13px;color:#888}
.success-dialog button{width:100%;padding:14px;background:#C41E1E;color:#fff;border:none;border-radius:10px;font-size:16px;cursor:pointer;margin-top:20px;font-weight:500}
/* Menu stats, tip, recent */
.menu-stats{display:grid;grid-template-columns:1fr 1fr 1fr;gap:8px;padding:16px 16px 0;margin:0 0 16px}
.stat-card{background:#fff;border-radius:10px;padding:12px 8px;text-align:center;box-shadow:0 1px 4px rgba(0,0,0,0.05)}
.stat-num{font-size:22px;font-weight:700;color:#C41E1E;margin-bottom:2px}
.stat-label{font-size:11px;color:#999}
.menu-tip{display:flex;align-items:center;background:#fff8e1;border:1px solid #ffe082;border-radius:10px;padding:10px 14px;margin:0 16px 16px;font-size:13px;color:#795548;line-height:1.4}
.menu-section-title{font-size:13px;font-weight:600;color:#666;padding:0 16px;margin:0 0 16px}

/* Banner */
.menu-banner{display:flex;align-items:center;background:linear-gradient(135deg,#C41E1E,#8B0000);border-radius:12px;margin:0 16px 12px;padding:16px;color:#fff}
.banner-icon{font-size:32px;margin-right:14px;flex-shrink:0}
.banner-title{font-size:16px;font-weight:600;margin-bottom:4px}
.banner-desc{font-size:12px;opacity:.85;line-height:1.4}

/* Notification cards */
.notif-card{background:#fff;border-radius:10px;padding:14px;margin-bottom:10px;box-shadow:0 1px 4px rgba(0,0,0,0.06)}
.notif-cat{display:inline-block;padding:2px 10px;border-radius:4px;font-size:11px;color:#fff;margin-bottom:6px;font-weight:500}
.notif-title{font-size:14px;font-weight:500;margin-bottom:4px;line-height:1.4}
.notif-time{font-size:11px;color:#999;margin-bottom:6px}
.notif-preview{font-size:13px;color:#666;line-height:1.5;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}

/* Voice & Location */
.voice-row{display:flex;align-items:center;gap:8px;margin-top:6px}
.voice-btn{padding:10px 18px;background:#f5f5f5;border:1.5px solid #e0e0e0;border-radius:20px;font-size:13px;color:#333;cursor:pointer;touch-action:none;-webkit-user-select:none}
.voice-btn.recording{background:#C41E1E;color:#fff;border-color:#C41E1E}
.voice-hint{font-size:11px;color:#999;margin-left:4px}
.location-row{display:flex;gap:8px}.location-row .form-input{flex:1}
.loc-btn{width:46px;height:46px;border:1.5px solid #C41E1E;border-radius:10px;background:#fff;font-size:20px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.loc-btn:active{background:#fff5f5}

.voice-transcript{background:#fff8e1;border-radius:6px;padding:8px 10px;margin-top:6px;font-size:13px;color:#795548;line-height:1.5}